Customer satisfaction is our top priority at SUSPENDERS FOR MEN. If you are unsatisfied with your order for any reason, or if we made a mistake, we want to make it right.
If we made a mistake, please call us toll free at 877-987-8008 (410-987-8008 outside the US), give us your order number and tell us what we did wrong. We will send you the correct braces with a postage paid return envelope to return the erroneous braces.
If you changed your mind or simply do not like the style or color, please return the braces to us with a copy of your packing slip and clear instructions on how you would like us to proceed. If you are returning for credit, we will issue a credit via the original payment method for the cost of the suspenders. If you are exchanging for a different size, color or style we will charge (or credit) you for any price difference plus a $5.00 reshipping and restocking fee.
Please ship your returns and exchanges to:
SUSPENDERS FOR MEN
P.O. Box 1370
Millersville, MD 21108
If you are returning clip on suspenders, please close the clips and protect them for shipping either with a padded envelope or bubble wrap. Both are readily available at your local post office. Please do not use tape on the clips as this leaves a residue and we will not be able to issue a refund.
Please note that we cannot accept returns or exchanges on special orders or braces that are soiled or worn.